About Role
WIA Systems Inc. is seeking a motivated Systems Engineer Intern to join our Managed Services Department in Sri Lanka. This internship provides hands-on experience in maintaining systems and applications, supporting customers, and learning the foundations of IT service delivery. If you are passionate about technology, eager to develop your problem-solving skills, and ready to grow in a professional IT environment, this role is designed for you.
WIA Systems Inc. is a global professional services company founded in 2016 and headquarters in Texas. Specializing in Enterprise Resource Planning (ERP), the company provides a range of services including consulting, implementation, training, 24x7 support, and staff augmentation. Their certified implementation team focuses on IFS ERP and employs agile project management methodologies for quality results. WIA Systems has dedicated customer support and application hosting services to assist clients in achieving their business objectives. With a presence in markets across the USA, Canada, UK, and Sri Lanka, WIA Systems is positioned as a comprehensive ERP solutions provider.
What You’ll Do as a Systems Engineer Intern
- System and Application Maintenance: Perform routine and preventive maintenance on systems and applications to ensure optimal performance and reliability.
- Customer Support: Respond to Customer Support tickets promptly, providing effective solutions and maintaining high levels of customer satisfaction.
- Learning and Development: Demonstrate a curiosity to learn and apply knowledge in both Application and Systems Support.
- Collaboration: Work effectively both independently and as part of a team, contributing to the overall success of the IT Services department.
- Problem-Solving: Utilize good analytical and problem-solving skills to address technical issues that arise during maintenance and support activities.
- Organizational Skills: Maintain excellent organizational skills to manage tasks efficiently and meet deadlines.
Preferred
- Undergraduate or final-year student in Computer Science, Information Technology, or a related field.
- Strong organizational and interpersonal skills.
- Proficiency in MS Office tools.
- Ability to work with minimal supervision and as a collaborative team member.
- Good analytical and problem-solving skills.
WIA is an equal opportunity employer. Female and Male applicants are encouraged to apply
Competitive compensation package | Opportunity to work remotely | Salaries been pegged to USD
