Key Responsibilities:
- Maintaining and administering computer networks and related computing environments, including computer hardware, systems & applications software.
- To perform all IT-related tasks and manage day-to-day IT operational work.
- Diagnosing, analyzing, troubleshooting, and resolving IT problems and providing technical support to end users.
- Create technical documentation and product specifications and technical support documentation.
- Maintain accurate and up-to-date records of the company asset inventory system.
- Your core hours will be based on US time Zone: 2 PM – 11 PM IST & 5 PM – 2 AM IST.
- Discover innovative solutions for reported issues.
Qualifications
- Candidates must possess a Bachelor's Degree in Information Technology, BIT, BCS, or equivalent.
- Minimum 1+ years of IT administration/IT Support experience.
- Basic knowledge of Windows, Linux & Microsoft 365
- Candidates must possess excellent communication skills and be able to deliver results under pressure.
- Ability to work on multiple tasks simultaneously.
WIA is an equal opportunity employer. Female and Male applicants are encouraged to apply
Competitive compensation package | Opportunity to work remotely | Salaries been pegged to USD
